The registered business name of Freedom Inflatables is Freedom Inflatable Watercraft
ABN: 14 906 067 530.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by emailing us at email@example.com
or by clicking contact us
SECTION 3 - DISCLOSURE
We will never disclose your personal information unless we are required to by law.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service
) or Privacy Statement
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not:
- _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
- _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
- _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
- cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
- _secure_session_id, unique token, sessional
- storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or territory of residence, or that you are the age of majority in your state or territory of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org
As soon as you place your order, you will receive an order confirmation e-mail from email@example.com. This means that your payment has been successful and the fulfillment of your order has commenced. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will promptly reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), our suppliers will then ship your order directly to you.
If your order is in stock, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. Please note that some orders contain products that ship from different suppliers, so some products may arrive at different times to others. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org.
We want you to have a wonderful shopping experience with Freedom Inflatables, and we are always striving to be the best in the industry. In the unlikely event that any of your items are damaged, we will cover the replacement and shipping costs. You will be well taken care of. Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery and please take photos. Contact us immediately at email@example.com and we will start the process of getting the item back to us, again, at our expense. Once this has happened you will be issued either a replacement or refund.
Cancellations & Refunds
We want your experience with us to be a great one. So if you are unhappy with your purchase, please contact us immediately (MUST be within 30 days of purchase) and we will endevour to help you in any way we can. Shipping of items back to us will be at our expense, only if the item(s) are in the same condition in which they were received. The item(s) must be in their original packaging for us to cover the shipping costs and to issue a refund. If you decide you would like to cancel your order, and it is done so before the item is shipped, then again, you will not be liable for any costs. Refunds will only be issued to the original credit card that you use when placing your order. Please email us at firstname.lastname@example.org, and we can walk you through the process.
All of the items listed on our store have a 12 month manufacturers warranty, unless otherwise specified. If any item has a warranty that is less than 12 months, it will be detailed on the product description. Do take care to read the descriptions before purchasing. If warranty information is NOT on the product description then be assured that the product DOES come with 12 months of warranty.